Black Ops IT / Technology services
Tech help without the jargon. Websites, automation, AI and IT support for small businesses and home users.
What we do
Whether something has stopped working or you want to work smarter, we start with your problem, then fix it.
Your website is out of date, slow or hard to change. Or you do not have one yet, and customers cannot find you.
What we doA fast, modern site your customers trust, and one less thing for you to worry about.
You copy the same details between apps, send the same emails and chase the same paperwork every week.
What we doTime saved every week, fewer mistakes and more time for the work that matters.
You have heard AI can help, but you are not sure where to start or what is worth the effort.
What we doFaster answers for your customers and smarter processes for your team.
Your computer is slow, the Wi-Fi keeps dropping or email has stopped working. Every hour it stays broken costs you time and money.
What we doYour technology works, and stays working. You know what happened and what to do next time.
How we work
No surprises. You know what is happening at every stage.
Tell us what is going on. We listen, ask the right questions and get to the root of the problem.
We agree on a clear fix and a clear price before any work starts. No surprises.
We do the work, explain what we did in plain English and make sure you are happy with the result.
Why Black Ops IT
You do not need to know the tech. You just need someone who will sort it out, keep you in the loop and follow through.
No jargon. We explain what is wrong and what we are doing about it.
We do what we say, when we say, and check it stays fixed.
You deal with the same person the whole way. No call centres.
We use current tools to save you time, and only where they make sense.
About us
Black Ops IT is an Australian technology services business for small businesses, sole traders and home users.
Plenty of businesses do not have an IT person. When something breaks, they lose time searching for help, and often get answers full of jargon.
Black Ops IT was set up to fix that. We give you one person to call, clear answers and work that stays done.
We look after everyday IT problems, build websites, automate repetitive work and help you put AI to good use. Whatever the job, we take care with your systems and your data.
People do not need complex solutions or long explanations. They need it fixed and working. That is what Black Ops IT is about: a no-nonsense approach to IT.
Founder, Black Ops IT
David has worked in IT for more than 30 years. He has run IT teams for NSW councils, healthcare providers and government agencies, and led technology projects for the Department of Defence and Boeing Defence Australia.
For the last six years he ran his own consultancy, helping councils and small businesses move their email, finance and HR systems to the cloud and keep them running smoothly. He is also a certified ISO 27001 Lead Auditor.
That background is why every Black Ops IT job is set up carefully and documented properly. But David’s focus is simple: fix the problem, explain it in plain English and make sure it stays fixed.
Connected.
We stay in touch and explain things. You always know what is happening and why.
Protected.
We set things up safely and look after your data with care in every job we do.
Trusted.
We do what we say. Clear prices, honest advice and work that is finished properly.
Tell us the problem and we will point you the right way.
Contact
Tell us what is going on. No jargon and no pressure. We will get back to you with a clear next step.
Fields marked optional can be left blank. Everything else is needed so we can help.